FAQ / Policies

Care instructions for soap

Soap should be allowed to drain and dry in between uses by using an appropriate soap dish (like this cedar soap dish from my shop). If the soap is stored in a dish which does not allow excess water to drain, it will sit in its own water and become mushy. This will also shorten the life of the soap. A proper soap dish will get you more bang for your buck!
Store soaps that are yet to be used in a dry location where they can breath a bit. Soaps will actually improve over time, becoming harder and milder as the months pass!

What kind of packaging do you use?

When shipped, soaps will be wrapped in unbleached muslin with a kraft paper band around the outside. Soaps are mailed in bubblewrap mailers.

Return Policy

Sales are final. Should you have a problem with a product or your order, please contact me ASAP with photos and information at hazelvalleyhandmade@gmail.com and a solution will be discussed.

Shipping

All products ship from Watertown, New York via USPS. Orders will ship out between 1-3 business days after the order is placed.
Local delivery is available in certain areas in and around Watertown. Local deliveries take place on Fridays.
Shipping prices are based on weight. Choose the shipping option at checkout based on how many bars you are in your order. For example, if you order 5 soaps and a shampoo bar, you have 6 bars total in your order.

All soap bars are 5 for $20 (discount applied at checkout, no coupon needed) Dismiss